Swipely, a cloud-based analytics and marketing platform for restaurant, hospitality and retail brands, has experienced significant growth over the past year. The company is now managing more than $2 billion in annual sales via its platform, a 100% increase over the past six months.
With its latest Summer ’14 product release, Swipely is providing a variety of new features for regional and national multi-unit restaurant operators, including customer relationship management, analytics and feedback management.
Using the new solution, restaurant owners and managers can create customer profiles, and share them across locations. Because customer profiles are universally available, merchants can better segment and market to customers, driving long-term loyalty.
Team members can track operating costs, sales trends and other insights at the chain level via a comprehensive dashboard. Reviews generated on social networks such as OpenTable and Yelp also can be aggregated and managed within a single location. Merchants can control and manage which employees access reports based on their restaurant location and overall position within the organization.
Merchants working with Swipely now have insight into more than 10 million customers, empowering them to operate smarter and grow faster. Current Swipely customers include Dig Inn, Fig & Olive, Pacific Catch and Rosa Mexicano.
As a result of ongoing growth in the retail, restaurant and hospitality industries, Swipely has seen positive results with its partner program. Watch the video below to see the value partners are receiving with Swipely: