Allbound, a leading partner relationship management (PRM) platform provider, announced the results of a record fiscal year, tripling annual recurring revenue (ARR) year-over-year while surpassing 100 customers.
Allbound’s growth has in large part been fueled by the success of its customers, as recently displayed from the company’s recognition as the leader in the Partner Management Software category by customer review website, G2Crowd. To align with its growth and maintain industry-leading levels of customer satisfaction, Allbound has more than doubled the size of its customer success team over the past quarter.
In a press release, the company acknowledged that its growth reflects the increasing importance of the indirect sales channel. “The performance demonstrates that regardless of size, industry or geography, indirect sales and channel partner programs are a top priority for businesses and software to manage those programs is just as critical,” said Allbound CEO, Mike Chadwick.
“The PRM space is quickly becoming a critical component of companies’ marketing and sales technology stacks, much like customer relationship management (CRM) software did nearly two decades ago.”
“We’re thrilled about the company’s performance in 2017, but more than that, we’re excited to partner with some of the most innovative brands in the world to help drive success for their partners and customers,” said Allbound founder, Scott Salkin.
In addition to new business growth, Allbound also announced the hiring ofl key employees expanding the company’s leadership team. Jen Gray has joined Allbound as Vice President of Marketing and Denise Newberry as Director of Customer Success.
Gray joins Allbound from the Silicon Valley referral software company, Extole, where she served most recently as Director of Marketing and Business Development. As Vice President of Marketing, she will be responsible for global go-to-market and demand generation strategies as Allbound looks to further accelerate its growth.
Newberry joins the company from leading physical therapy SaaS company, WebPT, where she served as the Manager of Member Success. As Allbound’s Director of Customer Success, Newberry will oversee the strategy and execution of the company’s full customer lifecycle, from onboarding and implementation through continuous value-added activities and renewal management.